WHEN DO I RECEIVE MY INSTACANDY?

We typically ship within 2-3 business days of payment received.

HOW DO I CHANGE MY SHIPPING ADDRESS, CREDIT CARD, OR OTHER SUBSCRIPTION OPTIONS?

You can make changes to your subscription options in “my account”.

WHAT DO I DO IF MY BOX OR AN ITEM ARRIVES DAMAGED?

Sometimes shipping is not so nice to the boxes and damage can occur. If an item in your box is opened, damaged, or otherwise unusable please take a few pictures of: A) The item in question and B) The box itself, and email us at [email protected] A customer service representative will reach out to you within 1-2 business days.

IM A VENDOR, HOW DO I WORK WITH INSTACANDY?

Please email our product procurement team at [email protected] along with a little bit about your brand as well as a few highlights. Our team will get back to you in 1-2 business days.