FAQ

When do I receive my InstaCart

We typically ship within 3-5 business days of payment received.

WHAT DO I DO IF MY BOX OR AN ITEM ARRIVES DAMAGED?

Sometimes shipping can cause damage to the boxes. If an item in your box is opened, damaged, or otherwise unusable please take a few pictures of the item in question and the box itself, and email us at [email protected] A customer service representative will reach out to you within a few business days.

I’M A VENDOR, HOW DO I WORK WITH INSTACANDY?

Please email our product procurement team at [email protected] along with a little bit about your brand. Our team will get back to you within a few business days!